We are in the information age, whereby you can buy many thing without any geographical hindrance. There are couple of things you should take note of while buying gemstones online. This will help avoiding of one to be conned.
It’s good to identify the website you want to buy gemstones from if it is b2b or individual companies. In b2b, some companies or individuals advertize their products and people either visit or shop online. These websites are not concerned with the quality of the products advertised. It is the responsibility of the seller to produce sufficient information of the products. That is to say if you are buying from b2b make sure you are satisfied with the product before buying it. Some of the b2b websites are; “Alibaba” ,”Amazon”, “ebay”.
These are companies or individuals that you can see b2b websites on the internet. But sometimes reaching them is the bit difficult, and even if you manage to find them the assurance of them is very little. Why? Because you are not sure whether you buying from peson or company.
In order to avoid loss while buying the gemstones, it’s good you understand the gem terminologies or the gem language. Such as cabochon cut, opeque , v1v2 , translucent or treated. There are so many gem terminologies or languages, your assignment is to understand the language used on displayed gem before purchasing it especially online, where you can’t ask questions.
Don’t be carried away by the picture displayed, rather get the details provided. If you do not know the language used, go and find out first the meaning before you buy. One may ask, where can I get such information on gemology? There are so many institutions across the world such as GIA which can provide such information, but you can also visit some website for meaning such as “www.google.com”.
Make sure the company you visit on web has a physical location address in case of anything you can easily follow up. Precaution!do not purchase online from the company you do not sure of whereabouts its location or base. You can find such provide phone number and email address only no physical address attached to it.
Make sure the company you want to deal with provides a company email, because some websites have the contacts without providing their company emails. Be wise do not fall on such traps. The company should put the visible company email for the customers to access easily for both purchase and enquiry
Also the company should provide a phone number, for customers to reach them out for clarifications
The company should put the picture of either staff team (management), C.E.O, or business owner etc., this is very important for it gives the assurance to customer.
This is another way of getting legal information of the company from the authority of the legal documents provider. It could be the ministry, revenue authority, licensing authority, gemstone boards etc.
Know the payment mode used by the company and see if it’s convenient for you before purchasing. For instance not every country use “PayPal”, check the one provided if can help you buy.
Since gemstones are precious, you won’t give the postal address for delivery. Use courier companies to deliver your parcel such as; DHL, EMS, FEDEX, UPS, it is easy to follow up on them. You get to know the movement of your parcel from one point to another.
Get to know if the company has a “return policy”. In some countries the return policy is difficult to implement. For instance here in Tanzania, you have to pay for every gem you export as well as import, even if the gemstone exported is return for one reason or another, you will have to pay for it again. Make terms of agreement when the gemstones sent to you are contrary to what you ordered, on return policy issue.
First of all you save transportation money which could be used to go where the gemstones are. Instead the US$1000 that you could have used for air ticket can buy a gemstone instead.
Likewise the money that could be used to board a hotel during your stay on particular country, can also purchase the gemstone up to a US$500 for a five day hotel pay.
I therefore recommend you buy online once you know the procedure of buying